Service

Manager and customer service work 24/7

Warranty

«INCOOLS» company provides only direct deliveries from the best equipment manufacturers, thanks to which we provide an original equipment warranty. The quality control of the installation and launch of equipment is performed by specialists with extensive experience in different countries.

To ensure the smooth operation of vegetable and fruit storage facilities, refrigeration equipment, ventilation and air conditioning systems, it is necessary to conduct an annual technical inspection, and necessary maintenance work

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Remote monitoring

Customers who choose a remote monitoring system - «INCOOLS» provides 24/7 remote control of the storage operation. In case of deviation from the design parameters of the work, manager will receive a notification and within 5 minutes will be able to perform remote analysis of the problem. In case of changing the parameters of the equipment, the engineer will conduct a remote configuration or consult your specialist. If the equipment cannot be set up remotely, the specialists of the customer service of our partner in your region will be sent to the facility.

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Service maintenance

On the basis of its local partners, «INCOOLS» performs service maintenance of the equipment of storage facilities. Our service maintenance departments are equipped with all the necessary tools, original spare parts, replacement stock and consumables from the best manufacturers.

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